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Details of the post
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Minimum eligibility Criteria
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Skills Required
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Facilitation Officer
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Qualification: At least a second-class Bachelor's degree/Associate Degree (14 years of Education) from HEC recognized institution, Social Sciences, Mass Communication, Business Studies, Business Administration and Management Science
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• Pleasant personality
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Contract: 2 years (extendable based on performance)
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Candidates having degree/certificate in Hospitality & Tourism Management from recognized institution shall be given preference
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• Physically fit or suitable for Front Desk role
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Salary: 32,970 - 2,395 - 104,820
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Experience: Minimum 2 years post qualification experience in customer service/ public dealing role preferably in aviation, Autonomous / Semi Autonomous or recognized Private Sector organization
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• Interpersonal role and Cultural sensitivity
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Total No. of posts = 10
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Or
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• Proficiency in more than one language i.e., English, Urdu and Regional languages
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5x at Islamabad International Airport
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Minimum 2 years post qualification experience of working in Immigration or Facilitation service at Airport or Border
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• Complaint handling/ Problem-solving attitude
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3x at Allama Iqbal International Airport
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Or
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• Excellent verbal communication and interpersonal skills
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2x at Bacha Khan International Airport
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Minimum 2 years post qualification experience of working with a registered Welfare Organization, dealing with overseas community
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• Computer literacy is a must (MS Office, E-mail, Internet)
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Or
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• Willingness to work in flexible shifts (Night shifts, Weekends and Holidays)
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Minimum 2 years post qualification experience of handling complaints, documentation and liaison with Public Sector/Autonomous/Semi Autonomous or recognized Private Sector organization
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Maximum age limit: 30 years (including all age relaxations)
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